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Privacy Policy

Information

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, concerning the protection of individuals with regard to the processing of personal data and the free movement of such data (hereinafter, GDPR), Law 34/2002, of July 11, on information society services and electronic commerce (hereinafter, LSSI-CE), and Organic Law 3/2018, on the Protection of Personal Data and guarantee of digital rights, Prodelned, S.L. guarantees the protection and confidentiality of personal data provided by our clients, according to the provisions of the General Data Protection Regulation.


The Privacy Policy of Prodelned, S.L. is based on the principle of proactive responsibility, according to which the Data Controller is responsible for compliance with the regulatory and jurisprudential framework and is capable of demonstrating it to the corresponding control authorities.


The data provided will be processed in accordance with the GDPR. In this regard, Prodelned, S.L. has adopted the protection levels legally required and has installed all the technical measures at its disposal to prevent loss, misuse, alteration, unauthorized access by third parties, as outlined below. However, users should be aware that security measures on the Internet are not impregnable.

Who we are

Name: Prodelned, S.L.

VAT Number: B44812576

Activity:

Address: C/Voluntaris 89,4-3 Phone: +34 699841956

Email: nl@alfadyser.es

Company registered in the Barcelona Mercantile Registry; and its registration data are: Volume 48075, Folio 121, Sheet B593214. Contact email: nl@alfadyser.es from the website.

Purpose of Processing

Why Do We Use Your Data?

Our website may collect personal information such as name, contact information such as email address, and demographic information. Likewise, when necessary, specific information may be required to process an order or perform a delivery or billing.

All data provided by our clients and/or visitors on the Prodelned, S.L. website or to its personnel will be included in the register of activities of personal data processing, created and maintained under the responsibility of Prodelned, S.L., necessary to provide the services requested by users, or to resolve doubts or issues raised by our visitors. Our policy is not to create profiles on users of our services.

 

Legitimacy of Processing

Why Do We Need Your Data?
  • Contractual Relationship: This applies when purchasing one of our products or contracting any of our services.
  • Legitimate Interest: To address queries and complaints raised by you and to manage the collection of outstanding amounts.
  • Your Consent: If you are a user of our website, by checking the box on the contact form, you authorize us to send you the necessary communications to respond to the query or request for information raised.

Recipients

Do We Share Your Data With?

We do not transfer your personal data to anyone, except those public or private entities to which we are obliged to provide your personal data in compliance with the law. For example, tax law requires us to provide certain information about economic operations that exceed a certain amount to the Tax Agency.

In the event that, apart from the cases mentioned, we need to disclose your personal information to other entities, we will request your permission beforehand through clear options that will allow you to decide in this regard.

Communication

Where Could We Send Your Data?

We will not make international transfers of your personal data for any of the indicated purposes.

Retention

How Long Will We Keep Your Data?

We will only retain your personal data for as long as necessary to achieve the purposes for which they were collected. When determining the appropriate retention period, we examine the risks involved in the processing, as well as our contractual, legal, and regulatory obligations, internal data retention policies, and our legitimate business interests described in this Privacy Notice and Cookie Policy.


In this regard, Prodelned, S.L. will retain personal data once its relationship with you has ended, properly blocked, during the prescription period of the actions that may arise from the relationship maintained with the interested party.


Once blocked, your data will be inaccessible to Prodelned, S.L., and will not be processed except for their availability to public administrations, Judges and Courts, for the attention of possible responsibilities arising from the processing, as well as for the exercise and defense of claims before the Spanish Data Protection Agency.

Security

How Will We Protect Your Data?

We make every reasonable effort to maintain the confidentiality of the personal information processed in our systems. We maintain strict security levels to protect the personal data we process against accidental losses and unauthorized access, processing, or disclosure, taking into account the state of technology, the nature, and the risks to which the data is exposed.

However, we cannot be held responsible for the use you make of the data (including username and password) that you use on our website. Our staff follows strict privacy rules, and in the event that we hire third parties to provide support services, we require them to adhere to the same rules and allow us to audit them to verify their compliance.

Your Rights

What Rights Can You Exercise as a Data Subject?

We inform you that you may exercise the following rights:

  • Right of access to your personal data, to know which ones are being processed and the processing operations carried out with them.
  • Right to rectification of any inaccurate personal data.
  • Right to erasure of your personal data, when possible (for example, by legal imperative).
  • Right to restriction of the processing of your personal data when the accuracy, legality, or need for processing the data is doubtful, in which case, we may keep them for the exercise or defense of claims.
  • Right to object to the processing of your personal data when the legal basis enabling us to process them is our legitimate interest. Prodelned, S.L. will stop processing your data unless we have a legitimate interest or it is necessary for the defense of claims.
  • Right to data portability when the legal basis enabling us to process your data is the existence of a contractual relationship or your consent.
  • Right to withdraw the consent given to Prodelned, S.L.

 

To exercise your rights, you can do so free of charge and at any time by contacting us at the address C/ Cooperativa, 2 (08635) Sant Esteve de Sesrovires, Barcelona, attaching a copy of your ID.

Protection of Rights

Where Can You Make a Complaint?

If you believe that your rights have been infringed by our entity, you can file a complaint with the Spanish Data Protection Agency, through any of the following means:

  • Electronic headquarters: https://www.aepd.es
  • Postal mail: Spanish Data Protection Agency, C/ Jorge Juan, 6, 28001, Madrid
  • Telephone: 901.100.099 and 912.663.517

Filing a complaint with the Spanish Data Protection Agency is free of charge, and legal assistance from a lawyer or solicitor is not required.

Updates

What Changes Could There Be in This Privacy Policy?

Prodelned, S.L. reserves the right to modify this policy to adapt it to legislative or jurisprudential developments that may affect compliance with it.